We have made available the following dedicated email resources for your convenience. Each of these addresses are checked on a nearly constant basis. Please try to include all information available pertaining to your issue so that we can respond topically and efficiently in as short a time frame as possible. For orders or questions pertaining to orders, . Please do contact us in advance of any purchase if you have any question about the product you are looking at, or its compatibility with existing devices you already own. For comments, suggestions and general feedback, . For questions about shipping status, please use Please allow four business days following order confirmation before inquiring about order status. For returns, please use Please note: If you expect an email from us and do not receive one, it may be that the email has been blocked, either by your ISP or by program settings for your own email program. If you use an AOL email address, you can adjust your mail control settings at Keyword: MAILCONTROLS. We recommend checking your email program settings prior to corresponding with us to avoid any possible frustration.